MobileRead Forums - View Single Post - Failed to get children from device: IDispatch error #7689

rasteps · 06-01-2021, 11:53 PM

Okay... since I run Calibre as a portable application, I was going to try running the beta portable, but then I decided to try my phone on a different computer running Windows 10, the same updates as my main computer, but running Calibre 5.18. On that computer, the phone connected with no problems.

So, thinking that this might be a PC problem rather than an Android one, I tried a clean install of Calibre 5.18 on my main computer, and the phone also worked like a charm.

Finally, I reverted my main 5.19 install of Calibre (with all my books) to Calibre 5.18, and the phone also worked there with no problems.

Keep in mind though, that I was able to configure the phone folders under the original install of 5.19, so that might have affected something. But at the moment, I am not having any problems with my device and Calibre 5.18.

@Jackb, maybe you can try a clean portable install of Calibre 5.18 and/or 5.19 and see if that works.

Richard A. Steps

06-01-2021, 11:53 PM	#28
rasteps Zealot Posts: 119 Karma: 10 Join Date: Sep 2010 Device: Kindle, Android phone	Okay... since I run Calibre as a portable application, I was going to try running the beta portable, but then I decided to try my phone on a different computer running Windows 10, the same updates as my main computer, but running Calibre 5.18. On that computer, the phone connected with no problems. So, thinking that this might be a PC problem rather than an Android one, I tried a clean install of Calibre 5.18 on my main computer, and the phone also worked like a charm. Finally, I reverted my main 5.19 install of Calibre (with all my books) to Calibre 5.18, and the phone also worked there with no problems. Keep in mind though, that I was able to configure the phone folders under the original install of 5.19, so that might have affected something. But at the moment, I am not having any problems with my device and Calibre 5.18. @Jackb, maybe you can try a clean portable install of Calibre 5.18 and/or 5.19 and see if that works. Richard A. Steps Last edited by rasteps; 06-01-2021 at 11:57 PM.