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wobcounter · 04-13-2024, 12:48 PM

Hello :-)

I've been looking for a solution to my problem for over 2 hours now. I tried to update my Tolino to the new firmware. Since then, it only starts up to the Tolino lettering. I tried to reset it in the Recover menu, but an error message appears: Update Failed Status 7. My PC no longer recognizes it when I connect it. I opened it and manually copied the update package to the SD card. Then restarted, but it only starts again up to the Tolino lettering. Unfortunately, I no longer have any guarantee and customer service only pointed me to the website where I can download the update manually. I don't know what I can do now. I found instructions on YouTube on how I can load stock firmware onto the SD card, but only from the Tolino shine 3. Are there other options or solutions so that I can get the Tolino to work again. I would be very happy about your help.

04-13-2024, 12:48 PM	#1
wobcounter Junior Member Posts: 2 Karma: 10 Join Date: Apr 2024 Device: Tolino Page 2	Tolino Page 2 After 16.2.0 Update Hello :-) I've been looking for a solution to my problem for over 2 hours now. I tried to update my Tolino to the new firmware. Since then, it only starts up to the Tolino lettering. I tried to reset it in the Recover menu, but an error message appears: Update Failed Status 7. My PC no longer recognizes it when I connect it. I opened it and manually copied the update package to the SD card. Then restarted, but it only starts again up to the Tolino lettering. Unfortunately, I no longer have any guarantee and customer service only pointed me to the website where I can download the update manually. I don't know what I can do now. I found instructions on YouTube on how I can load stock firmware onto the SD card, but only from the Tolino shine 3. Are there other options or solutions so that I can get the Tolino to work again. I would be very happy about your help.